Focused Service

The critical question you need to ask to create your customer-focused vision statement is: What one thing are you trying to do better than anyone else in serving your customers?

Start at the End: How Companies Can Grow Bigger and Faster by Reversing Their Business Plan by David Lavinsky

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s