Unhealthy and toxic organizational culture and leadership combine to create mobbing-prone organizations. Singling out an individual “bully” to blame and purge from the organization is generally a poor and wrong-headed solution to what is an organizational and not an individual problem.
In addition to multiple acts of proactive unethical communication, the ganging up and mobbing process also includes a form of unethical communication characterized by failure to act or silence in the face of worker mistreatment. These kinds of aggressive acts against a victim include acts of omission that involve failure to take action when action is called for. Such aggressive acts of omission are frequently committed by management and administration in their efforts to appear uninvolved in an escalating conflict that results in the mobbing of a victim.
Overcoming Mobbing: A Recovery Guide for Workplace Aggression and Bullying by Maureen Duffy Ph.D., Len Sperry Ph.D.
October is national bullying prevention month!