The bank issued rent checks for the apartment’s use, as they paid all the bills for food, pressing, laundry, and liquor. These the local merchants sent directly to Raymond’s very own bank officer, a Mr. Jack Rothenberg, a formidably bankerish sort of a man excepting for the somewhat disturbing habit of wearing leather tassels on his shoes. Raymond believed that the exchange of money was one of the few surviving methods people had for communicating with each other, and he wanted no part of it. The act of loving, not so much of the people themselves but of the cherishment contained in the warm money passed from hand to hand was, to Raymond, intimate to the point of being obscene so that as much as possible he insisted that the bank take over that function, for which he paid them well.
–The Manchurian Candidate by Richard Condon
Tag Archives: Communication
Please Use Mute
The country would be better served if we allow both people to speak with fewer interruptions. I’m appealing to you to do that.
Chris Wallace, Moderator 2020 Presidential Debate, 9/29/2020

The problem with the first presidential debate can be solved with technology. This is a rare moment when a distinctly human communication problem can be effectively solved through technological solutions.
The problem: Constant interruptions of both the moderator and the opponent during a live broadcast debate.
The solution:
Step 1: Place candidates in separate rooms or in clear glass, soundproof boxes on the same physical stage. Separate rooms requires reliable video and audio and clear boxes require reliable audio, thereby allowing the participants to hear both questions and responses.
Step 2: Make it clear at the outset that microphones will be muted when questions are asked and when the opponent has the floor.
Step 3: When it is their turn to speak open the microphone. When they are out of time mute them.
Step 4: If a live mic is in the room recording everything said but not broadcast during the debate, then those recordings may be released and commented on the following day. It must not be made available during the debate itself.
What’s wrong with the galaxy
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To Ulbreck’s mind, there was one thing wrong with the galaxy: people. People and droids. Well, those were two things – but then again, wasn’t it wrong to limit what was wrong with the galaxy to just one thing? How fair was that? That was how the old farmer’s thinking tended to go, even when sober. In sixty standard years of moisture farming, Ulbreck had formed one theory about life after another. But he’d spent enough of the early years working alone – odd, how not even his farmhands wanted to be around him – that all his notions had piled up, unspoken.
That was what visits to town were for: opportunities for Ulbreck to share the wisdom of a lifetime. When he wasn’t getting robbed by diabolical droids pretending to be green bartenders.
–Kenobi, a Star Wars novel, by John Jackson Miller
Expert Destruction
I’m in disbelief . The tension between Jamal and Dr . Patel is rising . Their cultures are relentlessly clashing right in front of my eyes , like a sword fight between wealthy India and West Philadelphia . My honest impression of Jamal is that he’s bright , sane and doesn’t need medication . If anyone sounds crazy , his mother does . Some part of me will not allow me to remain silent . Jamal’s young and smart , he has a future . He doesn’t need big – gun medications , and I’m overwhelmed with an urge to save him .
“ Dr . Patel , ” I respectfully say . “ When Jamal says he spits in the mirror , it means he’s rapping . He’s a rapper and that’s how he practices . ”
Dr . Patel stares at me blankly . Nothing registers . I’m a stupid , white girl. “But he hears voices . Why else would he talk to himself ? ” Dr . Patel asks.
“No , he spits . He raps . He’s not hearing voices . He’s practicing to be a musician,” I explain. The conversation continues in this relentlessly circular fashion . Nothing is sinking in . I give up and excuse myself to the bathroom. Let the “expert” seal the young man’s fate .
–Manic Kingdom: A True Story of Breakdown and Breakthrough by Dr. Erin Stair
Mis-Matched Socks
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Mr. Lewis from the barbershop next door stands out front, his arms folded over his big belly. He sets his narrowed eyes on Daddy. Daddy sighs. “Here we go.” We hop out. Mr. Lewis gives some of the best haircuts in Garden Heights—Sekani’s high-top fade proves it—but Mr. Lewis himself wears an untidy Afro. His stomach blocks his view of his feet, and since his wife passed nobody tells him that his pants are too short and his socks don’t always match. Today one is striped and the other is argyle.
–The Hate U Give by Angie Thomas
Just Watch The Dancers
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Listen to the land, listen to one another. Slow down and reach into the uncomfortable spaces ignored for centuries. Touch the wounds in our hearts and the earth. Show up with courage. Set down dominion. Step with kindness. It’s not complicated, really. Just watch the dancers. Follow the circle.
–White Birch, Red Hawthorn: A Memoir by Nora Murphy
- Nora Murphy on LinkedIn
- Interview with Nora Murphy on YouTube
Well Matched Roommates
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Despite Roxy’s stripper name — the actual name on her birth certificate was Roxy Barbara Streisand Gillard, and I’m not even kidding — she was as far as possible from the way you’d expect a Roxy to look. Roxy was a connector — or was it a nucleus? At school I had always skipped biology, so I wasn’t good with scientific metaphors. Anyway, she connected people. She was pretty much how I made all my friends in Toronto. She made an effort to make plans with friends, and to introduce them to others, like a community hub. There — Roxy was a community hub. She was rarely alone. She was always up to something interesting.
Roxy liked to talk. I liked to listen. The roommate situation would probably work out well.
–Holding Still For As Long As Possible by Zoe Whittall
This novel won the Lambda Literary Award: Transgender. A review can be seen HERE. More award winners can be found on the Amazon.com Lambda Literary Award: Transgender listing.
Empathy Walls
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An empathy wall is an obstacle to deep understanding of another person, one that can make us feel indifferent or even hostile to those who hold different beliefs or whose childhood is rooted in different circumstances. In a period of political tumult, we grasp for quick certainties. We shoehorn new information into ways we already think. We settle for knowing our opposite numbers from the outside. But is it possible, without changing our beliefs, to know others from the inside, to see reality through their eyes, to understand the links between life, feeling, and politics; that is, to cross the empathy wall? I thought it was.
–Strangers in Their Own Land: Anger and Mourning on the American Right by Arlie Russell Hochschild
The Power of Insults
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When we sat down a week later to sweet teas at a local Starbucks, I asked Madonna what she loved about Limbaugh. “His criticism of ‘femi-nazis,’ you know, feminists, women who want to be equal to men.” I absorbed that for a moment. Then she asked what I thought, and after I answered, she remarked, “But you’re nice . . .” From there, we went through Limbaugh’s epithets (“commie libs,” “environmental wackos”). Finally, we came to Madonna’s basic feeling that Limbaugh was defending her against insults she felt liberals were lobbing at her: “Oh, liberals think that Bible-believing Southerners are ignorant, backward, rednecks, losers. They think we’re racist, sexist, homophobic, and maybe fat.” Her grandfather had struggled as a desperately poor Arkansas sharecropper. She was a gifted singer, beloved by a large congregation, a graduate of a two-year Bible college, and a caring mother of two. In this moment, I began to recognize the power of blue-state catcalls taunting red state residents. Limbaugh was a firewall against liberal insults thrown at her and her ancestors, she felt. Was the right-wing media making them up to stoke hatred, I wondered, or were there enough blue-state insults to go around? The next time I saw Madonna, she was interested to know if it had been hard for me to hear what she’d said. I told her it wasn’t. “I do that too sometimes,” she said, “try to get myself out of the way to see what another person feels.”
–Strangers in Their Own Land: Anger and Mourning on the American Right by Arlie Russell Hochschild