For mobbing victims, the huge disappointment is that the choice a bystander is most likely to make is the choice to not get involved and do nothing. From the perspective of the mobbing victim that choice represents betrayal. The mobbing victim is likely to think that coworkers will come to his or her aid and defense. That they usually do not is devastating to the victim, who valued his or her relationships with coworkers and who no longer feels able to trust them. From the perspective of the bystanders, trying to keep their distance is about fear and self-preservation. Bystanders do not want to have happen to them what happened to their mobbed coworker. The fear and avoidance of the social exclusion at the heart of workplace mobbing is deeply ingrained if not primal.
Overcoming Mobbing: A Recovery Guide for Workplace Aggression and Bullying by Maureen Duffy Ph.D., Len Sperry Ph.D.